FAQ
FREQUENTLY ASKED QUESTIONS
Are you curious if our products contain preservatives?
Yes, they do. It's crucial to prevent mold, yeast, and bacteria growth, even if it's not visible. Harmful bacteria can form in water-based products, making preservatives necessary. We prioritize the safety of our customers and believe in using preservatives to maintain product quality.
Where are the products made?
All products are made in the USA with global ingredients.
Are your products cruelty free?
Yes!
How long can products be used after opening?
Our products have a 6 month expiry after opening, but always check product container for dates.
Are your products safe for pregnant women?
Not all products are safe for use while pregnant. Always consult with your doctor before trying new products, especially those containing essential oils.
Is it ok to put my product in the fridge?
Some products may benefit from the refrigeration, but it varies. Check the labels on your product for storage info.
Does the spoon and bag come with the product?
No. The spoon and bag are not included in any of our products, however they are available for purchase separately.
Have you ever wondered if your skincare products are "natural"? Unfortunately, in the United States, there isn't a legal definition for this term when it comes to cosmetics. The FDA regulates cosmetics in the US and they don't have a legal definition for "natural" either. This means that brands can use the term "natural" for marketing purposes, despite the lack of a concrete definition. So, it's difficult to determine if products are natural or not. However, if we were to consider what most people consider "natural," my products would be considered about 99% natural.
Why is my product turning tan/brown?
Some fragrances used contain vanilla. Vanillin component reacts with other ingredients to cause discoloration, which can range from off-white to dark brown. This process is natural and can take a few days to appear, or it may take weeks for some scents. Other factors that can contribute to discoloration include exposure to UV light, air and oxidation. Store products away from direct sunlight and heat in tightly closed container.
Are products FDA approved?
These statements have not been evaluated by the Food and Drug Administration. Products are not intended to diagnose, treat, cure, or prevent any disease.